Our team is your team; it’s your booking, payments, and customer service without the fuss

We’ll take care of your bookings and payments, renewals and debtors, and customer service and communication.

With Bookteam, we manage enquiries, bookings, and payments for you, and provide personal support to your customers over the phone, via email, and over live chat, 7 days a week including bank holidays. We even help you generate awareness with our in-house marketing expertise and pricing recommendations.

Unrivalled Customer Service

Personal support for you and your customers via phone, email, and chat 7-days a week

Expert Bookings Management

Full end-to-end management of bookings, from enquiry, to booking, and payment

Automated Bookings Reports

Bookteq booking system read-only or full access for staff, site and grounds teams and regular contact with venue staff, with daily and weekly booking reports

Why choose Bookteam?

Underpinned by our superior booking software, Bookteq

Let our team press the buttons for you and help you get the most out of our market-leading Bookteq software. Full bookings and payment management, 7 days-a-week, with daily and weekly bookings reports, and full or read-only access to the software for site staff and grounds teams.

Remove the headache of money management, renewals, and debtors

Full time financial support for your one-off and block bookings, including issuing invoices, chasing debtors and collecting payments via bank transfer or online. We also take on your long-term booking management and renewals processes.

Make the most of Playfinder marketing exposure

Let us help you increase your single or multi-site facility utilisation, bookings and exposure. We’ll look to increase your bookings, utilisation, and financial performance through online and offline marketing, and by listing your facilities on Playfinder, the UK’s No.1 online marketplace for sports bookings and space hire.

Bookteam responsibilities

Manage enquiries, reservations and bookings in line with compliance requirements of the venue
Manage enquiries, reservations and bookings in line with compliance requirements of the venue
Provide access for venue staff to Bookteq software to view bookings
Create and send daily and weekly booking reports to venue staff

Venue Responsibilities

Don't just take our word for it...

What stood out the most was how Bookteam listened and wanted to support us to make the customer journey and the customer experiences as straightforward and positive as possible. Our sports bookings through Bookteam have been seamless.”

Chris BuntingAssistant Director, Ealing Council